First time customers

  1. Go to www.loow.com/account/register and type in your details
  2. You will be redirected to your account. Here you have the option to subscribe to "The WOOL fan club" by accepting terms and conditions and clicking "Join the WOOL fan club".
  3. After a few minutes you receive an email with confirmation of your membership. 
  4. On the account side you will be able to see all your benefits as a member of "the wool fan club". You can also click the top of the menu on the homepage.

If you have purchased from loow.com before but haven't created or activated a profile. 

Use this guidance if in doubt about what to do and you have purchased from LOOW prior. If this does NOT work, please try and fill out the formular "Forgot my password".

  1. In order to experience correct registration of prior purchases, it is important to use the same email address as used for earlier purchases at loow.com.
  2. It is not possible to use more than one email address. It is impossible to merge accounts.
  3. Go to www.loow.com/account/register and enter your details. Use the email from previous purchases. 
  4. You will receive a confirmation email within few minutes. Upon receival of the confirmation email you will be able to see all your benefits and your discount code on the account page.

If you already have an account profile on LOOW.com

  1. Log into your account on www.loow.com/account.
  2. If you forgot your password you can reset it by clicking the "Forgot your password".
  3. When logged in you will be redirected to the frontpage of your account. At this page accept the terms and conditions and clicking "Join the WOOL fan club".
  4. After a few minutes you wil receive a confirmation email on your membership. Upon receival of this confirmatios you can see all your benefits and your discount code on the account page. If you cannot see this, try and refresh the page. 
  5. On your account page you can see all your benefits as a member of The WOOL fan club. You can fin a link at the top of the homepage.